How will my guest recognise the chauffeur?
A10: Our chauffeurs are very experienced at meeting clients at arrivals. He will be positioned so that he is clearly visible and will be holding a clear name board with your guest’s name clearly printed in the language you prefer. Q11: What would happen if my guest or myself are delayed in Customs or Immigration? A11: If the delay is exceeds 90 minutes, the chauffeur will first enquire at Customs and Immigration desk for any delays, then inform our office which will do all they can to find out the reason for delay and contact yourselves, or your office for further instructions. Q12: What can I do to reduce the waiting time charges for airport pick up? A12: You may order your car from the airport 30, 45 or even 60 minutes after ETA. Q13: How long does the journey take from the airport to London City? A13: It takes around 45 minutes from Heathrow and around 70 minutes from Gatwick to London City, depending on the time of the day and traffic conditions Q14: Can I choose which chauffeur to
