How will my child’s account be affected by a chargeback or credit card dispute?
Please note that chargeback processes may vary based on your school district. Typically, when myLunchMoney.com receives a chargeback notification, the chargeback amount will be debited from the student’s meal account to offset the credit received. E.g., If a parent receives a credit of $25.00 to their credit card due to a chargeback, this credit will be offset by debiting $25.00 from the student’s meal account at the school. If there are not enough funds available in the student’s meal account to cover the chargeback amount, the student’s account may remain in negative standing until this amount is paid. To prevent any interruptions to your student’s account, please contact myLunchMoney.com Support to discuss any discrepancies on your mLM account or bank statement.
Please note that chargeback processes may vary based on your school district. Typically, when MyLunchMoney receives a chargeback notification, the chargeback amount will be debited from the student’s account to offset the credit received. E.g., if a parent receives a credit of $25.00 to their credit card due to a chargeback, this credit will be offset by debiting $25.00 from the student’s meal account at the school. In addition, a $15 bank processing fee may be assessed to the account. The original convenience fee, if applicable, will also be removed from the student’s account balance. If there are not enough funds available in the student’s meal account to cover the chargeback amount, the student’s account may remain in negative standing until this amount is paid. To prevent any interruptions to your student’s account, please contact MyLunchMoney Support to discuss any discrepancies on your account or bank statement prior to requesting a chargeback through your bank or card company.
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