How will members know which AMA-approved service is covered when interacting with the RelayHealth website?
The single webVisit is the only reimbursable aspect of this offering. When preparing to actually complete a webVisit, the RelayHealth website will inform the patient about what aspects of the online visit will be covered. The website also informs the patient of payment options (credit card; debit card, etc). There is no charge for the “convenience services” – setting up an appointment, obtaining a refill, requesting lab results.
Only an actual webVisit is reimbursable. When preparing to complete a webVisit, the RelayHealth website will inform the patient about what aspects of the online visit will be covered. The website also informs the patient of payment options (credit card; debit card, etc). There is no charge for the “convenience services” – setting up an appointment, obtaining a refill, requesting lab results.
