How will library patrons access materials in the new building and how long will it take to do so?
After locating materials through the Library’s catalog or search engine, Library patrons will request the items they want online. A robotic crane will retrieve the bins or shelf units containing the requested items almost immediately (within 5 minutes), and deliver them to the ground floor, where a library staff member will pull them and deliver them to the patron. Patrons will pick up general collections material at the service desk near the beautiful Grand Reading Room, where they may consult them if they choose. Special collections materials will be taken by staff to the Special Collections Research Center; consultation of that material will be restricted to the Special Collections Research Center reading room.
