How will industry benefit from the undertakings and when will the benefits become evident?
Ofcom expects the undertakings to allow BT’s competitors to compete with BT on a more equal footing. That will allow well-run companies, with innovative products or very good customer service, to excel. Some of the measures in the undertakings delivering this will be in place quite quickly; others will take some time to put in place. The undertakings contain detailed deadlines for the delivery of particular measures.
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- How will industry benefit from the undertakings and when will the benefits become evident?
