How will Improved Outcomes affect the Administration for Children’s Services?
Ensuring Quality of Service The Children’s Services divisions of Quality Assurance and Policy and Planning have developed a new performance monitoring system, including a new provider agency evaluation tool, called Scorecard. Building on our EQUIP evaluation system, Scorecard will produce a performance scorecard for each agency, detailing each agency’s performance in key areas of safety, permanency, well-being, foster parent support, as well as community and cultural competency in the coming year. The Scorecard will also include comments from key stakeholders including feedback from Children’s Services attorneys and Family Court judges. In addition, teams of skilled performance monitors will regularly assess agency performance, meet with agency leadership, set clear expectations for improvement, participate in the development of improvement strategies and monitor agencies’ success in meeting those expectations. Partnering with providers Caring for New York City’s children is a collecti
