How will implementation of the standards help an organization to improve its efficiency?
ISO 9001:2000 aims at guaranteeing the effectiveness (but not necessary the efficiency) of an organization. For improved organizational efficiency, however, the best results can be obtained by using the guidance given in ISO 9004:2000 in addition to ISO 9001:2000. Additionally, the guiding Quality Management Principles are intended to assist an organization in continual improvement, which should lead to efficiency throughout the organization.