How will IBM provide xSeries hardware support?
IBM xSeries warranty fulfillment is provided through 14 worldwide help centers staffed by 2,300 IBM support specialists speaking 22 languages 24 X 7 X 365, (response times vary and may exclude some holidays), supported by 479 worldwide maintenance parts locations and personalized on-line support available through the Internet. Extended IBM maintenance for xSeries servers can be purchased separately.