How will I know when I have a new message in My Secure Messages?
When a new message has been delivered to your My Secure Messages inbox, Nelnet will send an e-mail to the e-mail address on file for your account. Every e-mail will include a link to the Manage My Account login page. After logging in with your username and password, you will be directed to your My Secure Messages inbox, which will allow you to quickly and securely view your statements and other correspondence online. ?