How will I know that the Office of Housing Administration has received my License Agreement and initial payment?
It is your responsibility to check the SDSU WebPortal for updates about your License Agreement documents and to expedite returning corrected or missing documents. Your SDSU WebPortal, Housing Admin screen will update daily with important messages as documents are processed, e.g., “Guarantor’s social security number not provided,” “Meningitis form not signed,” “Received by Office of Housing Administration.” If you just completed and mailed your License Agreement documents, it is recommended that you be attentive to the SDSU WebPortal in case there may be discrepancies or additional documents required. If your account does not say “Received by Office of Housing Administration” within three weeks of mailing, call the Office of Housing Administration to confirm receipt.
It is your responsibility to check the SDSU WebPortal for updates about your License Agreement documents and to expedite returning corrected or missing documents. Your SDSU WebPortal, Housing Admin screen will update daily with important messages as documents are processed, e.g., “Guarantor’s signature required,” “Received by Office of Housing Administration.” If you just completed and mailed your License Agreement documents, it is recommended that you be attentive to the SDSU WebPortal in case there may be discrepancies or additional documents required. If your account does not say “Received by Office of Housing Administration” within three weeks of mailing, call the Office of Housing Administration to confirm receipt.
