How will I know how much money I have on my Direct Express® card?
It is important that you keep track of your deposits and how much you spend using your Direct Express® card. You can obtain balance information at no cost by calling the Direct Express® card Customer Service Department, 24 hours a day, 7 days a week, at 1 (888) 741-1115 (toll-free). You can view your account information at www.USDirectExpress.com or obtain balance information at any ATM that displays the MasterCard® acceptance mark, at no cost. You can also request free optional deposit notification and low balance alerts. For a monthly fee of $ .75, you may request that a monthly paper statement be mailed to you.
