How will detailed processes and procedures be taken into account in the PWS?
The PWS will be written in a performance-based format, meaning that the Government is more concerned with the outcome of a particular requirement rather than how the service provider performs the work to achieve that outcome. Performance-based contracts allow for as much innovation as possible which ultimately should lead to cost savings for the Government. With this in mind however, there are times when a certain process or procedure must be followed for reasons such as safety, enforcement, or security. There are different approaches to developing this kind of requirement. Sometimes, the requirement will state that the service provider shall perform the function in strict accordance with a particular regulation or order.