How will customers know they are being managed?
We are exploring ways to create new tools that will let customers know when the management is occurring. In the short term, our efforts are focused on transitioning to the new technique as soon as possible. We believe this sort of congestion notification should be an Internet standard and have been discussing this issue in technical bodies like the Internet Engineering Task Force. We believe the use of Internet Standards for such a real-time notification is important as applications developers can write for networks beyond the Comcast network. However we are planning to develop a capability that may enable a customer to see if they were managed in the past, though this is not yet ready for testing.
