How will CEA provide quality assurance to participants?
Quality assurance is a key element of CEA’s program. We will closely monitor energy and water consumption data for all participants for water, gas and electricity before and after projects occur and provide regular updates on progress. Our independent engineers will inspect completed work of all large-scale projects and review a strong sample of small-scale projects. Where inspections or participant feedback reveals issues with the quality of workmanship or materials, CEA’s program managers and independent engineers will ensure that our partners’ work meets expectations, and address outstanding concerns.