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How will Additional Claim Information be Requested?

additional claim requested
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How will Additional Claim Information be Requested?

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The claims analyst sends a letter requesting the necessary information for a specific claim. The letter is usually sent to the employee for a response, although occasionally the doctor or provider will be asked for additional information. Two attempts will be made to obtain the requested information. If a response is not received within a 30-day period, a third and final letter will be sent indicating no further action will be taken until the requested information is received.

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