How will a customer know if they are roaming On-Network, Off-Network or Unregistered?
While roaming, the customer may experience the following: On-Network Roaming Calls completed as usual: Enter destination telephone number and press SEND. Or Two – stage dialing will occur as follows: 1. The destination number is entered and the SEND key is pressed. 2. The customer will hear a billing announcement prompting them to re-enter their destination number. 2. Off-Network Roaming Two – Stage dialing will occur as follows: 1. Destination number is entered and the SEND key is pressed 2. Customer will be asked to enter their Mobile Number, four-digit Pass Code, and destination number. 3. A recording will indicate the customer will incur additional roaming charges and have xx minutes available 4.
Related Questions
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