How will 360-degree feedback be collected?
360-degree feedback is based on the premises that feedback is needed and that multiple perspectives are better than one. These are valid assumptions if the process can get quality responses on priority issues. Today, there are five media to choose from. Paper forms The “low-tech” solution, this is preferred by groups that don’t have access to computers. The need to visually check, scan and transcribe comment responses makes this a painstaking, time-consuming and expensive option. In most cases, processing has to be done by an external service. Telephone The telephone key-pad entry method may work for groups that don’t have access to computers, and entries can be made at home. However, people who make frequent mistakes or want to review responses and make corrections will find the medium difficult. It’s not a good approach for lengthy surveys, and the system will not accept comments, which is considered by many to be the most valuable aspect of 360 feedback. Diskettes Organizations that
