How was the revenue split for the Pre-Paid Cards determined?
• A: The cost of the Pre-Paid Cards includes three things: • Cost of manufacturing and distributing the physical cards. • Cost of supporting any card balance related issues for end users: Each card includes a toll free number and email address staffed and operated by Userful which users can contact directly should they have issues with their balance or have lost time due to a technical issue or failure. • Cost of the add-on software module: Pre-Paid Cards is a separate software module (not included in your base Userful Desktop support purchase). Instead of charging a per-seat annual fee for this module, Userful opted for a usage based pricing model (based on revenue sharing) which ensures you only pay for what you use.
