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How was patient satisfaction of the use of needle-free jet injection evaluated?

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How was patient satisfaction of the use of needle-free jet injection evaluated?

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According to the JCAHO standards on Pain Assessment “a comprehensive pain assessment is conducted as appropriate to the individual’s condition and the scope of care, treatment and services provided. Data generated 3 years ago at the University of Illinois Medical Center at Chicago hospital identified that 23% of the patient population was dissatisfied due to pain experienced during intravenous catheter insertions or phlebotomy procedures. Patients strongly felt that pain could have been prevented by skin local anesthesia. This dissatisfaction rate was decreased to less than 1% in the surgicenter over the past three years with the introduction of jet injectors for administration of medications.

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