How was level of service (LOS) eligibility determined?
Level of service eligibility is determined by the current level of up-to-date computers provided at each library branch compared to the foundation-established level of service. The foundations level of service is determined as: one up-to-date workstation per X persons living in poverty and varies by branch segments. Branch segments are based on persons in poverty served by each branch (small/medium/large which roughly correlates to rural/suburban/urban). Grant awards and grant sizing based on level of service required assigning all persons in poverty to one and only one library. This approach eliminated any potential double counting of persons in poverty where library service areas overlapped, and ensured that all persons in poverty were counted.