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How to trouble shoot problems downloading documents?

April 26, 2017documents downloading problems shoot

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How to trouble shoot problems downloading documents?

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We chose the Electronic Content Delivery (ECD) service to listen to RMA’s web server’s TCP port 8085. If a client is blocking this port it will result in an error when attempting to download items from RMA’s website. Therefore the client’s network will have to open port 8085 in order to allow RMA’s Document Download ECD to work.