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How to reply to customers if we sent them defective merchandise with price below US$30.00?

April 26, 2017customers defective merchandise price reply sent

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How to reply to customers if we sent them defective merchandise with price below US$30.00?

1 Answer

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We are very sorry for the quality problem of the merchandise. Please keep the defective merchandise and you do not need to send it back to us. We will send good merchandise to you at once. If you require further help, please feel free to contact us.