How to receive technical assistance?
A. You can receive assistance by either: Sending an email to the customer service email address listed here Filling out the web based support form found here Q. Customer verification process A. You will need to provide information that identifies you prior to receiving support or requesting to have your data delivered to you using overnight service. This process helps assure that the technical support representative is working with someone who is qualified to access your data or information related to the account in question.