How to monitor the status of the Attendant Console?
A. The CcmLineLinkState performance counter in the Microsoft Performance Monitor counters provides a quick way to check whether the attendant console functions correctly. In order to view CcmLineLinkState and other performance monitoring information for Cisco Attendant Console, complete these steps: • Log into the Cisco CallManager server. • Choose Start > Programs > Administrative Tools > Performance. • Click the View report data icon. • Click the + (Add counter) icon. • Choose System Monitor, enable All Counters, and choose Cisco CallManager Attendant Console from the Object drop-down list box. • Click Add. If the CcmLineLinkState counter is 11, this state indicates that Cisco TCD functions normally. The left-most digit of CcmLineLinkState indicates whether Cisco TCD is connected to and registered with the Cisco CallManager CTI. If this digit is 0, a problem may exist with the CTI or the directory. The right-most digit of CcmLineLinkState indicates whether Cisco TCD can perceive line
