How to get refund of cancel Railway Ticket?
A. Refund Processing IRCTC functions as an agent for Indian Railways and refunds are made by Indian Railways and Credited to the account of the agent by IRCTC as and when received from Indian Railways. IRCTC will follow with Railways for refund of amount due in these cases but does not bear any liability for delay of non-payments of refund amount, by Indian Railways. The agent will cancel the ticket online on request of customer and will refund the amount to customer on receipt of money from Indian Railways though IRCTC. The agent is duty bound to refund the cancellation amount to the customer who booked the ticket after making payment to agent and later got it cancelled. The agent would not adjust the cancellation amount with any of its previous dues, until and unless the customer is in continuous running account with the agent. If the agent misconducts in any refund for cancellation, IRCTC may impose suitable penalty which may extend to termination of the authorization of the agent f