How to File a Title VI Complaint?
You may file a signed, written complaint one hundred and eighty (180) days from the date of alleged discrimination. The complaint should include the following information: • Your name, address, and how to contact you (i.e. telephone number, e-mail address, etc.) • How, when, where, and why you believe you were discriminated against. Include the location, names and contact information of any witnesses. • The complaint may be filed in writing with City Utilities, delivered or mailed to: City Utilities of Springfield Director of Transit 1505 N. Boonville Ave. Springfield, MO 65803 • Information requirements for a written complaint • Online Title VI Complaint form • Back to Top • Limited English Proficient (LEP) Plan Who is a Limited English Proficient (LEP) individual? Individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English can be limited English proficient, or LEP. These individuals may be entitled to lang
