How to define the total cost of ownership for localization?
I define Total Cost of Ownership, or TCO, as the complete cost of translation based on the current strategy weighted by ratio’s quantifying overall quality and time-to-market targets. This can be expressed in a formula as shown below. TCO=(c×qr×tr) Total cost (c) multiplied by quality ratio (qr) multiplied by time-to-market ratio (tr). Once you know the total ownership you can begin to understand the efficiency (E) of your translation environment, and make decisions on how to make improvements. To caluclate this simply divide TCO by the total number of translated words (w): E=TCO÷w or E=(c×qr×tr)÷w We know how to calculate TCO and the efficiency of the environment, however with localization, to quote that old saw, the “devil is in the detail”; each of the component variables needs to be carefully and consistently calculated. This is not an easy task of we are to get an accurate answer for either TCO or E.