How to completely uninstall Mail Extractor Plus?
A. Please follow these steps: 1. Save a copy of “C:\Program Files\Common Files\MEP” folder to a place (in case you need it later), and then delete the original folder. 2. Delete “C:\Program Files\Mail Extractor Plus” folder. 3. Delete MailExtractorPlus.INI file from C:\Windows folder. 4. Download the latest trial version of Mail Extractor Plus from www.mailextractor.com (the trial version is fully functional with your serial number) 5. Install Mail Extractor Plus. 6. Run the program, and set your parameters as you have done it before (username, incoming server, extraction parameters, etc.) If you still encounter problems after this, then the problem might be due to an error in your operating system installation. If so, please try to reinstall your operating system over the existing installation. The reinstallation will not corrupt any of your programs or data.