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How to claim for the refund in case of an invalid transaction?

April 26, 2017Case claim invalid refund transaction

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How to claim for the refund in case of an invalid transaction?

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Please contact our Customer support on 022- 66846684 and provide necessary details. The refund will be made to your account within 7 working days. Please note that refund will only be made after verification. Refund will be made in cases where system has already debited your account but the recharge has not been done for one of the following reasons: Important note: • In case you have entered a wrong subscriber ID, Mobile no., Landline No. or any other no. which is a valid number otherwise and a recharge has been delivered, no refund will be issued. • All the refunds will be subjected to confirmation by the Operator for not having updated the talk time or validity. • For tariff related issues, please contact the Operator directly. • Any request for the change in tariff plan after the successful recharge, will need to be made directly with operator. No refund will be granted in such a case.