How soon must I call ComPsych for inpatient mental health and/or substance abuse treatment?
You must contact ComPsych before a hospital admission, except in the case of an emergency. If your hospitalization is emergent, you must call ComPsych within 72 hours of the hospital admission. Failure to obtain the required pre-authorization may result in penalties. To pre-authorize your care, call ComPsych at 1-877-627-4239.
