How should we address workers who are concerned or even fearful about the changes taking place to their benefits because of health care reform, especially during open enrollment?
First, acknowledge that they are not alone: It seems health care reform hasn’t helped many American workers feel any more secure about their own medical care, at least according to a survey just released by the Robert Wood Johnson Foundation. Results of the survey, reported August 18, 2010, show that consumer confidence spiked in April after President Obama signed the landmark legislation, but confidence levels have since fallen back to what they were last year at the beginning of the epic congressional debate. Ironically, those who stand to benefit most from the new health care law – the uninsured, those in poor health and low-income people – also had the most pessimistic outlook about the health care system, the survey found. Second, let your employees know that you will be making some changes to their health-insurance plans for 2011 because of health care reform – such as extending coverage to adult children up to age 26. Also inform them of any programs you might be offering that e
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