How should the information be exchanged?
The exchange of information requires more than the transmittal of a list of requested information by one party and copies of the requested documents by the other. Parties involved in the exchange of information should engage in a dialogue. The best way to do this is by a face-to-face meeting or, if not possible, a telephone conversation. The exchange of information is meant to be a two-way street, where those involved in the process the complainant, the bargaining agent representative, the hiring manager, a member or members of the selection board, and/or the HR specialist have an opportunity to explain their point of view and respond to any questions about the staffing process.
