How should requests for technical assistance and complaints be submitted to the State Insurance Department?
Municipalities may contact the State Insurance Department in writing or by E-mail to request technical assistance. Complaint letters submitted to the State Insurance Department should include the following information: • Name, address, and telephone number of the complainant. • The policyholder’s name, address, and telephone number. • The insurance company’s name and address. • Policy period. • Policy or claim number. • Date of services within the claim. • Statement of the complaint, including copies of the claims and any correspondence with the insurance company. • A copy of the municipality’s notice of subrogation.
