How should India move with digital strategy and e-Government?
To move with digital strategy and e-government, we should think locally but act globally. e-Government is seen as a potential stimulus for eCommerce. The core tasks of e-Government must be the simplification and speeding up of processes between the citizen and public administration. An e-Government strategy has therefore two main goals-process integration as in electronic back office, including training of civil servants how to use it and harmonising of eServices and on the other hand service delivery (electronic front offices) including infrastructure as well as awareness and empowering citizens and entrepreneurs to use it. e-Government in the information age gives rise to a new kind of relationship between citizens and the authorities. Public administration is shedding its bureaucratic skin and transforming into an efficient and service-orientated provider of services. The outmoded and fragmented administrative structure should be replaced by a model of cooperative administration. On
