How should I deal with complaints about “abnormal tyre wear”?
A – When customers complain of “abnormal wear” and it is suspected that this may be due to a lack of pressure maintenance (manual pressure checks), the control units for the Run Flat indicator and TPC should be checked for the mileage count when the most recent initialisation took place. Based on this mileage count, it is usually possible to guess when the most recent initialisation and pressure check were performed. If this was a long time ago, then it may be assumed that tyre pressure was not checked and maintained on a regular basis.
