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How should FAQs be organized?

April 26, 2017organized

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How should FAQs be organized?

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Pull your list into a neat stack of questions that can fit on one Web page. You can anchor-link the headlines so that users can jump down the page to the FAQ answer by clicking on them. This prevents users from having to scroll through each Q&A before finding the answer they’re looking for. In addition, it’s a good idea to begin your FAQ list with general topics then move to specifics.