How should e-mail records be managed and/or preserved?
How should public access inquiries about e-mail records be addressed? For government to manage its information properly, government officials need to develop policies and procedures to ensure that records created, sent, and received through e-mail are managed in accordance with the established legal requirements for creating, maintaining, and disposing of all government records. I. E-mail Terminology The very term “e-mail” is confusing because it is used synonymously to mean both the e-mail application and the messages distributed by the application. It can also be used to describe the action of sending or receiving an e-mail message. In this leaflet, the term e-mail applications will be used to refer to the computer programs that generate, distribute, receive, and store electronic messages. E-mail applications vary in scope and size and may be found on: personal computers; local area networks (LANs); wide area networks (WANs); and Internet servers. E-mail messages will be used to refe
