How should an organization begin the process of expanding the responsibility for data quality beyond IT?
The starting point is to understand your organization and the various roles and responsibilities that have the most impact on data quality. From there create a plan to develop and deliver relevant presentations, training, and other communications that are appropriate for the various audiences. Then do it [Another aspect involves helping non-IT workers to] understand that data quality is really a very integral part of what they need to have for success. Any business function, process, decision and report … has an aspect of information to it and [IT workers] want to be able to trust that information to complete whatever [they] do. Data quality is an integral part of [their] success.
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