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How should an Agency schedule a case review with the Office?

agency Case Office review schedule
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How should an Agency schedule a case review with the Office?

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You should schedule a visit at least 2 weeks in advance. Approval is limited to space available. To schedule a case review, all Agencies should contact their designated Jacksonville office liaison. If an Agency does not know who their liaison is, contact the Jacksonville office at the telephone number provided HERE. Your requests should include the following information: case file number, claimant’s name, case status (AQS users), reason for review, and the number of times you have reviewed this case in the last six months. Each case requested must have a specific reason, i.e., if a possible job offer is your reason for review, please include information as to why you believe a job offer could be considered.

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You should schedule a visit at least 2 weeks in advance. Approval is limited to space available. To schedule a case review, all Agencies should contact their designated Jacksonville office liaison. If an Agency does not know who their liaison is, contact the Jacksonville office at the telephone number provided HERE. Your requests should include the following information: case file number, claimant’s name, case status (AQS users), reason for review, and the number of times you have reviewed this case in the last six months. Each case requested must have a specific reason, i.e., if a possible job offer is your reason for review, please include information as to why you believe a job offer could be considered.

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