How should a situation be handled when someone chooses not to accept their manager’s view of their performance?
Any mitigating circumstances raised by the individual need to be considered. The manager should talk through with the individual what the implications of not meeting a specific target are, and why the individual feels the way they do. The Manager should clarify to the individual that it is not a personal criticism, and that they are responsible for the team/department’s delivery/achievement of targets, and therefore it is their responsibility to set targets for the individual.
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