How secure is the Duke Energy Online Services page?
A. We use Secure Socket Layer (SSL) for secure transmissions whenever we ask for or display information about you or your account. SSL applies encryption between two communicating applications, such as your PC and our corporate Internet server. When your data is transmitted over the Internet, it is encrypted or “scrambled” at the sending end and then decrypted or “unscrambled” at the receiving end. We use 128-bit encryption, because that’s the highest level of security available today. Additionally, our Web site requires that you choose a unique User Name and Password; thereafter, each time you sign on, your identity is confirmed by a series of authenticating steps. After authentication, we use a “cookie” to identify you throughout your session.
