How secure is the Abbey Online Service?
At Abbey we offer you a Peace of Mind Guarantee. We take security very seriously and place the highest of priorities on protecting customer information. The identity of customers using the Abbey Online Service is confirmed through the use of dual security credentials, which have been designed in accordance with financial industry standards and best practice. All information passed between Abbey and customers using the Abbey Online Service is sent using strong industry standard encryption technology. What’s more, we will cover any fraudulent losses from use of the Abbey Online Service – guaranteed. Just as long as you have taken the necessary safeguards to keep your security details secret, and haven’t deliberately involved yourself in fraud. We recommend that you update your browser’s cipher strength to 128-bit SSL. This could prevent any problems caused when viewing secure sites. If you have any questions about this, please contact our technical support line on 0845 600 4388 which is
