How secure is CRMnext?
A. We have ten levels of security to ensure your data safety. You can read more about our security on our website http://www.crmnext.com/WebSite/product/security.aspx. Also, if you wish to learn more about the data center security, feel free to visit www.rackspace.com. This is the data center we use. Regarding other procedures that we follow; none of our administrators get direct access to the database. The routine work is done through a back office console, which provides automated features like backup, recovery, password resets, etc. Some features are further tied into the automated processes of the datacenter, for example the storage of backup automatically happens at rack space every night over their SAN. These steps ensure that none of our administrator can see your data. The only time we allow direct access is during the process of upgrade (new releases). As you may be aware, we offer three upgrades a year, which typically require a schema change. Only during this time, database
