How safe is the WebMaster from hacking?
In order to access your WebMaster, someone would need to have a valid user name and password to use our utility, know the phone number for the controller, and also know the access codes for the controller. Using our ShoulderTap feature, the WebMaster is only on the Internet when you tell it to go there and the IP address for the controller changes every time it gets on. In addition, the WebMaster is not a PC, so it is unlikely that someone could hack into it through a LAN, or conversely, use a WebMaster to get into the LAN. You can also connect the WebMaster outside of the firewall. There are many options available for a safe installation. We can provide a diagram that shows these options, which is useful to show your customer’s IT administrator. Unauthorized access is extremely unlikely!