How safe is CCAvenue PhonePay as a payment option?
CCAvenue PhonePay is extremely safe. It uses advanced phone technology Interactive Voice Response System that allows a computer to detect touch-tones during a normal phone call. So, when a customer calls your call centre to place an order, he is directed through the purchase and payment process by pre-recorded voice prompts. There is no manual card collection, the customer himself, enters the confidential details related to the payment (such as card number, Expiry Date, CVV number etc.) through the telephones keypad. This information is not accessible to the call centre staff and processed through the secure CCAvenue Payment Gateway.
