How reliable is the service from an ASP?
• The goal for the ASP industry is to make the management of information technology as transparent and reliable as the management of sophisticated public telecommunications and data communications systems. Customers who turn to ASPs often find better application reliability and availability than they experienced from their internal IT organizations. • The reason for this is that running an application for another entity is the ASPs primary business. The ASP has the staff, expertise and state-of-the-art equipment to maintain and sustain the most reliable and up-to-date services.