How reliable is the mail service in Uganda?
Letters and small presents (not more than what can be put into a small envelope) will be delivered to the child’s school address (PO box). Most of the letters and packages arrive. In Uganda, however, it is impossible for us to verify if packages and letters have arrived at the correct location! Therefore, please understand there is no guarantee of delivery. Please also consider that packages must be picked up individually from a sometimes distant post office (there is no mail delivery system); that entails transportation costs and sometimes high custom costs that the recipient has to pay. For this reason it may happen that packages arriving in Uganda are not claimed, due to a lack of funds. The children receive their most valuable gift in the form of your sponsorship.