How reliable is NuLink’s 911 service?
Because NuLink manages 911 call routing and data streaming the same way as other major phone providers, our customers should not have any issues connecting with their local Public Safety Answering Point (PSAP) for 911 services. However, it is important to note that completing phone calls on NuLink’s network is contingent on power. If you are without power for more than 4 hours, you will most likely not be able to place any phone calls on the NuLink network until power is restored. The phone modems provide about four hours of back-up battery to assist with minor power outages, but similar to cordless phone, the continued use of the phone modem is reliant on a power source.
