How reliable are the MacroVOLT Central Servers?
Over the past 2 years, our servers have been operational more than 99.965 percent of the time. Most of our very minimal downtime is the result of a failure of the Internet itself. ICF Macro technical staff members are available around the clock to handle any system problems. If the electricity goes out for an extended period, MacroVOLT is powered by its own standby diesel electric generators. In addition to having the most reliable servers currently available, we have redundancy built into the system. On rare occasions, we have to update or enhance the system, which requires that the system be turned off and then turned on again with the new software or components. These updates are almost always done on weekends between midnight and 6 a.m.—our time of lowest usage.
