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How quickly do I need to report a faulty or damaged item to Soldsmart?

April 26, 2017damaged faulty quickly report

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How quickly do I need to report a faulty or damaged item to Soldsmart?

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You need to contact us as soon as is reasonably practicable via email at customer.care@soldsmart.com.au , or you can lodge a support ticket HERE . We are committed to responding to all enquiries within 24 hours. You will receive an automated email regarding the shipment date. The current status of your order can also be confirmed through the “My Order” tab at the top of any Soldsmart page.